1. Are you a trader or manufacturer?

We are trading company with our own factory for outdoor power equipments. Our management sticks to the idea of “Professional handles professional affair.” Our factory focuses on independent R&D, customized design and high quality production. We are able to supply unique products and offer exclusivity of certain models. While our trading company focuses more on better service to customers. During these years, we have been cooperating with our customers in factory audit, quality control service and sourcing for the most cost-effective products all over China.

Q

2. In China, what kind of suppliers are most competitive?

The human cost in China has been increased rapidly in recent years. The proportion of management cost in a product is getting higher and higher. The larger one factory is, the higher its management cost will be. For small factories, their administration cost is very low, resulting in a low product price. But there are usually no capable engineers in a factory, which means no capability of R&D. Their QC is not so professional. In most cases, their foreign trade staff is not professional, very difficult to communicate with.

Q

3. How can we get quality products with a small factory price?

Choose PATELO as your business partner. Continuous efforts have been dedicated to make it possible and sustainable. Cooperation with small factories and develop them into our alliances. We provide them with support of our senior engineers, QC team and professional foreign trade staff. We have done a lot of things to make sure you get a good quality product and service with a very low price.

Q

4. We are satisfied with the price of existing supplier, but have problem with quality. What to do?

Contact us today. We are ready to help you to improve the quality and inspection.

Q

Q

Yes, of course. There are already many customers cooperating with us in this way. 
They trust us because:

● We have over 15 years in the business of outdoor power equipments; with extensive knowledge of technology and market. Also we know the factories better.

● Our professional QC and inspection guarantees a better result. Our quality control covers the whole process from the very beginning of incoming parts to final delivery.

● In China, most of the factories are small and medium-sized enterprises. Our professional engineering team has many years experience in helping these small manufacturers in improvement of production and process.

● Our good reputation in China has been awarded by Alibaba Group as its selected business partner. All of our business and transactions are guaranteed by Alibaba.

5. Can I buy other factory’s products directly from you?

6. Why so many customers buy from you?

Customers know they can get better quality and better service from us.

● For some items such as forest & garden gasoline tools, they are produced according to the top quality level in our own factory. Buying from us is equal to buying directly from the factory.

● For outsourced products, we carry out the strictest QC standard and process to make sure the final products you received can satisfy your specific demand. PATELO means an additional checkpoint before the goods reaches you. Barrels stop here.

● Customers prefer to communicate with our professional team for engineering and marketing support. Our senior engineers can develop customized design products to meet your particular market. Our marketing and sales team has an extensive experience of supporting customers to grow successful business.

● As the selected business partner of Alibaba Group, the lead time, product quality, and payment are all assured by Alibaba. It is very a critical point for new customers to place their first order, they know their payment is always safe with us.

Q

7. How can I judge if a supplier is reliable or not?

Please focus on the following aspects. It will help you to find the right partner.

● Do they have the ability of independent R&D?

● Are there any engineers with senior experience on site of the supplier?

● Is their service satisfying you or not?

● Does the supplier have an ongoing effort to improve products, services or processes?

Q

8. Can you develop independently new product to our demand?

Your demand of detailed specification can be realized by our senior engineering team, whose average experience is over 15 years in this field. This team has independent develop customized products for the main companies in main markets such as Europe, Latin America and Southeast Asia.

Q

9. What benefits can I get from cooperation with you?

Good quality products, professional support, and dedicated service are the fundamentals of a successful business. Beside those, what makes PATELO special is the ability to provide customers with suggestion or recommendations of popular products items. If you ask a factory to give you such suggestion, in most cases, they will introduce a product or an item which is most suitable for their production. If you ask PATELO the same question, you will get the product which is most suitable for sale. Because we own a factory and have some many years experience dealing with both customers and factories. We know the ups and downs of a business. Through the analysis of our data accumulated year by year, we have the enough sensitivity and sharpness to propose proper products to customers from different markets.

Q

10.  I want to sell your products in Europe, do they conform to such European directives and regulations?

European customers like our products very much. We have been the chainsaw supplier of the largest DIY retailer in Europe. Most of products are qualified with relevant certificates.

Q

11. What kind of certifications is required to enter European markets?

There are different regulations by the European Commission for different categories of products. It depends. For outdoor power equipments, usually they shall hold certifications such as CE, GS, EuII, RoHS, REACH, PAHs and etc.

Q